Returns & Exchanges

At Pillows.com, we want you to experience the perfect night's sleep; if you are not completely satisfied with your purchase, you may return or exchange your items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Follow the prompts to generate a prepaid shipping label, which will be sent directly to your email for easy printing.

• 3.
  Pack Your Items

  Securely place the pillows or bedding in their original packaging to ensure they remain clean and protected during transit.

• 4.
  Drop Off and Refund

  Hand your package to the designated carrier; once we receive and inspect the items, your refund or exchange will be processed within 5-7 business days.